FAQ
1111 bed FAQ and Detailed Answers
From opening an account to withdrawing via bKash or Nagad, live dealer games, VIP cashback, and account security — here you will find direct answers to the most common questions about 1111 bed all in one place. This FAQ page is organised into five sections and is useful for both new and existing players.
Navigate by section
Section 1
Account and Login
First, make sure your username and password are typed correctly. Turn off Caps Lock if it is on. If you keep failing, use the "Forgot password?" option on the 1111 bed Login page. If the problem persists, contact live chat — support is available 24 hours a day.
Click the "Forgot password?" link on the login page. An OTP will be sent to your registered mobile number or email. Set a new password after verifying the OTP. Remember — 1111 bed will never call you to ask for your OTP; any such call is a scam.
Contact the 1111 bed support team via live chat and provide the information needed to verify your identity. For security reasons, you cannot change your mobile number or email directly yourself — it must be done through the support team.
Usernames must generally consist of English letters and numbers and cannot be changed after registration. Passwords should be at least 8 characters long; including uppercase letters, lowercase letters, and numbers improves security. Avoid simple passwords like your date of birth or "123456".
No. Each player may hold only one account. Creating multiple accounts goes against 1111 bed's terms and conditions and may result in both accounts being suspended. Age rule: this site is for users aged 21 and above only.
Section 2
Stay Safe
Change your password immediately and notify 1111 bed via live chat so the account can be temporarily locked. Report any suspicious transactions to the support team. To stay safe in future, do not use a password here that you use on any other site.
Yes. 1111 bed uses SSL technology, which means your personal and financial information is transferred to our servers in encrypted form. You can confirm this yourself by checking for the padlock icon in your browser's address bar. Read our privacy policy for more details.
A good password is at least 10 characters long and combines uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your own name, date of birth, or the word "password". Using a unique password for each site is the safest habit.
Never. No 1111 bed staff member will ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN by phone or chat. If anyone asks for this information, it is a scam attempt. Disconnect immediately and report it to our support team.
Public Wi-Fi networks can generally be unsafe. It is safer to log in using your own mobile data connection. If you must use a public network, always log out at the end of your session and do not save your password.
Section 3
Live Dealer Games
Yes. The 1111 bed live casino can be launched on both Android and iOS devices through a mobile browser. Go to the live dealer section on the 1111 bed Casino page to join any table directly. A good internet connection keeps the live video stream running smoothly.
In a live dealer game, a real human dealer deals cards or spins a roulette wheel from a studio, broadcast live on camera. This is streamed to your screen via video streaming technology. You place bets through the normal interface and see the results in real time.
Both are simple South Asian card games. In Teen Patti, each player receives three cards and the highest hand wins. In Andar Bahar, a joker card is placed and you bet on which side — Andar or Bahar — the matching card will appear on first. Playing a few rounds is enough to understand the rules for both games.
In roulette, a wheel numbered 0 to 36 is spun. You can bet on a specific number, a group of numbers, red or black, or odd or even. Betting directly on a single number pays more if it wins, while betting on a colour or odd/even pays less but has a higher chance of winning.
Table limits vary across the different live tables at 1111 bed, so there is a suitable table for everyone from new players to experienced high-stakes players. Low-limit tables are ideal for beginners to practise, while experienced players can choose high-limit tables.
Section 4
VIP Benefits
Weekly cashback is calculated on your net loss for the week, which is your total losses minus your total winnings. Example: if a Gold member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.6% = ৳120 cashback. This amount is added directly to the account.
The 1111 bed VIP program has five levels: Bronze (up to 0.2% weekly cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%), and Diamond (1.0%). Diamond is the highest level, where up to 1% of the week's net losses is returned.
Regular play and increased activity will automatically move you up to the next level. Consistent deposits and active gameplay open the way to the next tier. You can ask the 1111 bed support team via live chat about the specific requirements.
Higher-tier VIP members receive priority live chat support, special offers, and customised promotions. Withdrawal requests are also given priority processing at higher tiers. The specific benefits at each level may change from time to time.
Yes, once you open an account at 1111 bed, your VIP journey begins at the Bronze level. You become eligible for weekly cashback from your first deposit. Your tier upgrades as you continue to play regularly.
Section 5
Withdrawals
At 1111 bed, withdrawal requests via bKash, Nagad, or Rocket are generally processed within 5 to 30 minutes. Processing time may vary slightly, but in most cases it is completed quickly. Find more information on the 1111 bed Wallet page.
Yes. The 1111 bed withdrawal process runs seven days a week, 24 hours a day. Your withdrawal request will be processed the same way at midnight or on Friday and Saturday, and should normally be completed within 5–30 minutes.
The minimum withdrawal amount at 1111 bed is ৳800. This applies equally to all three methods — bKash, Nagad, and Rocket. Before submitting a withdrawal request, make sure your account balance is equal to or greater than this amount.
To withdraw bonus winnings, you must first meet the wagering requirement. Example: on a ৳1,000 deposit you receive ৳1,500 as a 150% bonus, and before withdrawing that bonus you must turn over ৳1,500 × 25 = ৳37,500. Once wagering is complete, the full winnings become withdrawable.
If the request is still being processed, you can try to cancel it by contacting live chat. However, once processing is complete, cancellation is not possible because the money has already reached your bKash, Nagad, or Rocket account.
Didn't find your answer? Talk to us directly
If you did not find the answer to your question on this FAQ page, the 1111 bed support team is always ready to help. Support is available in both Bengali and English.
24/7 Live Chat
Email Support
Contact by email:
[email protected]